Privacy policy

Based on the provided Terms of Service document, the collection and processing of personal data are mainly governed by the Privacy Policy and specific clauses within the terms.

The following is an indication of the personal data that we may process on our website and the legal basis that justifies such data processing.

“Contact us” form. To manage this form will be processed data such as your name and surname, email as well as phone and text message is optional.

Registration “Free Trial”: in order to manage the registration of the platform in free trial mode, personal data such as your name and surname, phone, email and password will be processed. There is the option to register through providers such as Google, Facebook, whose personal data will be processed by them.

Commercial communications. In order to manage any commercial communication and / or newsletter subscription of our products and services, we must treat your email as well as any other personal data that is required to manage such treatment.

Customer and/or User Service through instant messaging. In order to manage any kind of support in case of doubts related to the services we offer, we will process your data such as your email as well as any other information you decide to communicate to us through the chat enabled.

“Work with us” form. In order to manage any job application, we will process your data such as your name and surname, e-mail, telephone number, curriculum vitae, as well as optionally your photograph. There is the option to manage your application through Linkedin and Indeed providers, whose personal data will be processed by them.

Webinar Registration. In order to manage your registration in our webinars, your data such as your email address will be processed. There is the option to do the management through the provider Livestorm, whose personal data will be processed by the same.

Marketing and Communications. If you provide your personal data when creating an account or subscribing to our newsletter, we may use it to send you marketing communications about our products, services, promotions, or events. You can opt out of receiving such communications at any time by following the instructions provided in each email or contacting us directly.

Here is a summary of the key points related to personal data and its processing:

1. General Commitment and Privacy Policy

Acceptance of Privacy Policy: By accepting the Terms and Conditions, the parties also subscribe to the Privacy Policy agreement.

Commitment to Privacy: Clevertrek takes the privacy of its Clients seriously and commits to using the information provided by the Client in accordance with the terms of the Privacy Policy.

GDPR Compliance: In case a security incident affecting users’ personal data is detected, Clevertrek will act in accordance with the General Data Protection Regulation (GDPR), notifying the competent authorities and affected users when appropriate.

Regulation of Personal Data: The processing of personal data, if any, is regulated in the Privacy Policy.

2. Confidentiality Obligation (NDA)

Confidentiality Commitment: The Parties commit to keeping the existence and content of all documentation and information provided reserved and confidential, and not to make any disclosure to third parties or public communication without the prior written authorization of the other party.

Definition of Confidential Information (Examples): Confidential Information includes, but is not limited to, client data, its existence, structure, promotion and sales plans, source and object codes, systems, techniques, inventions, processes, patents, trademarks, registered designs, copyrights, know-how, trade names, technical and non-technical data, financial data, plans related to new products, and data related to clients or potential clients.

Duration: The obligation of confidentiality shall survive even after the resolution of the contractual relationship between the parties for any cause.

3. Data Retention Upon Contract Termination

Retention Period: In case of termination of the contractual relationship for any reason, including non-payment and the end of the trial period, the user’s personal and usage data will be kept for a maximum period of 18 months from the date of said breach or termination.

Deletion: After this period, the data will be securely deleted in accordance with current regulations.

4. Special Case: User Notes

Technical Access: The notes are not encrypted, so the Clevertrek team could technically access them.

Confidentiality on Notes: The company assumes a commitment of confidentiality (NDA) and agrees not to use or disclose them without the user’s express consent.

User Responsibility: The client is responsible for making periodic backups to prevent loss of information.

5. Usage Data and Service Improvement

Data Collected: Clevertrek collects and analyzes usage data in an aggregated manner to continuously improve its services and better understand user interaction with the platform.

Purpose: This data is used for statistical purposes, product optimization, performance analysis, and to improve the user experience.

Not Personal Data: This information does not contain or allow the identification of natural persons and, therefore, is not considered personal data in the sense of the General Data Protection Regulation (GDPR).

6. Marketing Communications

Consent: By creating an account with Clevertrek, you agree to receive promotional and marketing communications.

Unsubscribe: You can unsubscribe at any time by clicking on the “unsubscribe” link found in the emails.